Share this
by Admin on Jun 17, 2024 10:53:10 AM
.jpg?width=836&height=446&name=Alliant-Image-for-Blog-Post-2%20(1).jpg)
Alliant Systems, a leading provider of business management software for textile rental operators, proudly announces the release of the latest version of its integrated payment solution. This cutting-edge update introduces ACH payments in the customer portal, and extends integrated payment capabilities to Canadian customers, marking a significant milestone in our commitment to innovation and customer satisfaction.
Textile rental operators often need help managing complex payment processes across multiple platforms, leading to inefficiencies and increased labor hours. Alliant's Integrated Payment Solution solves that problem by streamlining how operators collect their payments. It allows operators to store payment information securely in the system and provide options for single payment, recurring payments (auto-pay) initiated by the operator in the office, as well as customer driven payment online via our Alliant Online portal. This process happens in minutes, regardless of the number of transactions. This solution allows operators to process recurring transactions daily, weekly, monthly, or for a day of the month in batch.
The online payment option includes the ability for customer-driven credit card payments via a mobile-friendly customer portal. Here, customers can either issue a one-time credit card payment or store their information for future transactions.
While the solution itself is not new, with the latest enhancements to Alliant's Integrated Payment Solution, operators can now make both credit card and ACH payments available through the customer portal. This streamlined approach reduces the time spent on payment processing and enhances the overall customer experience. Customer-driven ACH can reduce or even eliminate paper check transactions.
"At Alliant Systems, we are dedicated to helping textile rental operators grow and succeed by providing innovative solutions that simplify their operations." Said Jhovanny Rodriguez, Vice-President of Alliant Systems. "Our latest integrated payment solution is designed to do just that by streamlining payment processes and reducing labor hours. We are excited to bring ACH payments to the portal and extend all these cutting-edge payment capabilities to our Canadian customers."
Key Features and Benefits
ACH Payments in the Customer Portal: Customers can now conveniently make ACH payments through the portal, providing greater flexibility and ease of use. This ability can help eliminate the need for paper checks, reducing administrative tasks in the office or the possibility of a check getting lost in the mail.
Now Available in Canada: Our integrated payment solution is now available for textile rental operators in Canada, for both credit cards and ACH, expanding our reach and offering the same efficient payment processing capabilities to a broader audience.
Batch Processing: Operators can batch hundreds of payment transactions, settle invoices, and send payment receipts in bulk with just a few clicks, saving significant time and effort and reducing payment time by more than 70% while reducing their open A/R averages.
24/7 Customer-driven Payments: This new integrated payment solution allows customers to manage payments in the way that is most convenient for them. With the integration to Alliant Online (a Customer Portal available for the end customer), operator's customers will be able to view invoices and statements, submit some orders and maintenance requests, and pay their invoices using credit card or ACH at their convenience.
The new integrated payment solution addresses a critical need for textile rental operators who spend hours each day processing payments in one system and manually updating invoices in Alliant. This challenge becomes more complex when operators service customers with multiple delivery locations with separate invoices for each location. With this update, the entire process is automated and consolidated within the Alliant platform, enabling operators to focus on more strategic aspects of their business.
About Alliant Systems:
Alliant Systems is a top provider of business management software for textile rental operators. Our easy-to-use solutions help streamline operations, boost efficiency, and improve customer service, allowing our clients to achieve their business goals. We’re always focused on innovation and customer satisfaction, constantly adding new features and improvements based on feedback from our users. With a dedicated team and a passion for the industry, we strive to meet the changing needs of textile rental businesses and help them succeed.
